Find my iPhone Lost or Stolen Device

Find my iPhone

Use 'Find My iPhone' to Locate a Lost or Stolen Phone

If you lose your iPhone, iPad, or iPod touch or think it might be stolen, these steps might help you find it and protect your information.  Even if you can't get your phone back, you can use the tool to prevent a thief from obtaining your personal data. This iPhone recovery tool is called Find My iPhone. It's part of iCloud and uses the phone's GPS and internet connection to locate it on a map and perform some remote actions.

How to Use 'Find My iPhone' to Find or Erase Your Phone

You can use the Find My app to find your device, take additional actions to help you recover it, and keep your information safe.

• Sign in to icloud.com/find on the web or use the Find My app on another Apple device.

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• Find your device. Open the Find My app or go to iCloud.com and click Find iPhone. Select a device to view its location on a map. If the device is nearby, you can have it play a sound to help you or someone nearby find it.
  
• Mark As Lost. This will remotely lock your device with a passcode and you can display a custom message with your phone number on your missing device's Lock screen. It will also keep track of your device's location. If you added credit, debit, or prepaid cards to Apple Pay, the ability to make payments using Apple Pay on the device is suspended when you put your device in Lost Mode.
  
• Report your lost or stolen device to local law enforcement. Law enforcement might request the serial number of your device. Find your device serial number.
• Erase your device. To prevent anyone else from accessing the data on your missing device, you can erase it remotely. When you erase your device, all of your information (including credit, debit, or prepaid cards for Apple Pay) is deleted from the device, and you won't be able to find it using the Find My app or Find iPhone on iCloud.com. After you erase a device, you can't track it. If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.
  
• Report your lost or stolen device to your wireless carrier, so they can disable your account to prevent calls, texts, and data use. Your device might be covered under your wireless carrier plan.

Find your devices. Even when they’re offline.

Find I can help you locate a missing device even if it’s offline and sleeping by sending out Bluetooth signals that can be detected by Apple devices in use nearby. These devices then relay the detected location of your device to iCloud so you can locate it in the Find My app. It’s all anonymous and encrypted end-to-end so no one, including Apple, knows the identity of any reporting device.